Browser context
Browser Extension
Check the current page, request a website release or prepare an app request without first navigating through the portal.
Self-service for users
Help in the work context. Open the portal only when needed.
The browser extension brings selected URL checks, Service Tunnel Check and structured requests to the current page. The portal remains the central place for access and request status.
Connectivity
Service Tunnel Check
Assess service reachability and connection context before a support case or an important call.
Access
My Access
Keep approved websites, applications, validity and request status visible.
Portal
User Dashboard
Use the full self-service portal for access history, active requests and additional role-enabled functions.
In the user workflow
Less interruption for users, better starting data for support.
Self-service does not make security decisions. It provides the right information and the permitted next action at the moment a question appears.
Check the current page
Start diagnosis or a request directly from the browser context.
Begin with a useful finding
Receive the URL, tunnel and request context when personal support is needed.
Assess a structured request
See the business reason, requested duration and affected resource together.
Use only the required context
The extension processes the current tab URL only after a deliberate user action, without browsing history or permanent background streaming.
A clear user path
A transparent finding leads to the appropriate next action.
The workflow connects orientation, permitted user action and understandable request status.
Understand the situation
Check the current URL, connection and visible symptom.
Choose the appropriate path
Use self-help or request time-limited access with a reason and desired duration.
Follow the status
Distinguish open, approved, rejected and expired requests.
Service Tunnel Check
Understand the connection path in one click.
Service Tunnel Check brings available edge, direct-comparison and connection-quality context together. Users and help desk receive a practical starting point for the next action.
- Check selected functions without a portal change.
- Pass structured context to the help desk.
- Keep security decisions with the assigned role.
Role-aware self-service
Orientation, request and decision remain distinct.
The interface shows the functions enabled for the user, tenant and package.
Less friction at work
Clear answers help people return to their task.
The browser extension makes selected actions easier for users working in a network protected by Zscaler.
Next step
Review a self-service workflow
Bring one recurring operating situation. We will map the roles, required context and appropriate demo path.
Frequently asked questions
Zscaler self-service explained.
What can a user do from the browser?
Depending on role, tenant configuration and package, the extension supports current-page checks, selected website, app and TLS requests, Service Tunnel Check, Conference Readiness and status views.
Does the user need to open the CentaurNexus portal?
Not for each extension action. The portal remains the central overview for active access, request history and additional self-service functions.
Does the extension transmit browsing history?
No. It uses the currently open tab URL only after a deliberate action. Browsing history and permanent background streaming are not part of this workflow.
Does the user approve security access?
No. The user submits a structured request. The assigned role and the server-side tenant policy remain responsible for the decision.